CoffeeBean Wi-Fi is a captive portal solution that integrates into the free WiFi of retail stores, shopping centers, airports or public venues to identify customers, build their profile and offer engagement over the portal.
The solution is based on three main pillars:
Build the customer identity
Using social login, progressive profiling and integrations to your platforms, we build a centralized database with your customers’ identities and rich data profiles. This data can then be sent to marketing solutions for more accurate campaigns and visualized on different types of analytics.
Engagement with your clients
Communicate with your clients in real time when they are at your store accessing the Wi-Fi by showing images and videos contents at the captive portal flow. Later, when they are at home, engage with them via SMS, email, or push notifications.
Comply with regulations
When users access the Wi-Fi of your venue, you are responsible for their data and the actions they take on your network, according to the data and privacy regulations. CoffeeBean Wi-Fi offers tools such as access logs and consent management to help you comply with such regulations.